ZAHRA STEPS

In our commitment to ensuring your satisfaction, please note the following updates to our policy:

Inspection Period: You may inspect the product in the presence of the courier for a maximum of 10 minutes before officially accepting the delivery.

Exchange Policy: Please note that we do not accept returns for refunds. However, if you would like to swap your item, we offer exchanges within 14 days of receipt, provided the following conditions are met:

Condition: The item must be in its original condition, unused, and with all tags firmly attached.

Shipping Fees: Additional shipping fees will be charged for the collection and redelivery of the exchanged order.

Verification: Once our team receives and verifies the condition of the original item, we will process and ship your new selection.

For your convenience, we kindly recommend fully checking your order before accepting it from the courier.

🤍 With all our love.